Privacy Policy

Information we collect

When you submit a quote, consultation request, or contact form, we may collect information you provide, such as:

• Name and contact details (email address, phone number)
• Event details (date, location, guest count, event type, setup notes)
• Any optional message or description you include in the form
• Technical data our hosting and security systems log automatically (for example, browser type, IP address, and page requests)

We do not require you to create an account to request a quote. Do not submit sensitive identifiers (such as payment card numbers) through our website forms.

How we use your information

We use the information you submit to:

• Respond to your inquiry and prepare rental quotes or consultations
• Coordinate delivery, setup, and event logistics when you book with us
• Follow up by phone, email, or text when you have asked us to contact you
• Improve our website, forms, and customer service
• Meet legal, accounting, or safety obligations when applicable

Sharing with third parties

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes without your consent.

We may share information only in these limited situations:

• Service providers that help us operate our business (for example, website hosting, form email delivery, or analytics tools). These providers may process data on our behalf under contractual obligations to protect it and use it only for the services they provide to us.
• When you ask us to, such as coordinating with a venue, planner, or vendor you have identified for your event.
• When required by law, such as responding to a valid legal request or protecting the rights and safety of our customers, staff, or the public.
• Business transfers, if ownership or structure of the business changes, subject to appropriate confidentiality protections.

Cookies and analytics

Our website may use cookies and similar technologies to measure traffic, understand how pages are used, and support advertising or conversion measurement (for example, Google Ads or Google Tag Manager when enabled). You can control cookies through your browser settings. Blocking cookies may affect some site features but will not prevent you from submitting a quote request by phone or email.

How long we keep information

We retain inquiry and booking-related information for as long as needed to respond to you, maintain business records, resolve disputes, and comply with applicable laws. If you did not become a customer, we may delete or anonymize older inquiries after a reasonable period.

Your choices

You may:

• Request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions
• Opt out of non-essential marketing messages by replying STOP to texts or using unsubscribe instructions in emails
• Contact us directly instead of using the online form at any time

To exercise these choices, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Children's privacy

Our services are directed to adults planning events. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted information to us, please contact us so we can delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through our site. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our forms after an update means you accept the revised policy.

Contact us

Questions about this policy or your information:

• Connecticut Party Rentals
• 79 Old Windsor Rd, Bloomfield, Connecticut 06002
• Email: info@eventrentct.com
• Phone: 203-893-7078

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